Privacy Policy
Last updated:
Introduction
Refinedwiseappea respects your privacy and is committed to protecting your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floristry services.
We are committed to compliance with the requirements of the Information Commissioner's Office (ICO) and ensure that all personal data is processed lawfully, fairly, and transparently.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, contact us, or use our services. This information may include your name, email address, phone number, mailing address, payment information, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to our site, and information about how you interact with our site.
How We Use Your Information
We use the information we collect to process your orders, communicate with you about your orders and our services, send you marketing communications if you have opted in, improve our website and services, prevent fraud, and comply with legal obligations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection laws, including the UK GDPR and Data Protection Act 2018, you have the right to access, update, rectify, or delete your personal information at any time. You also have the right to object to processing, restrict processing, and data portability. You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications. If you wish to exercise any of these rights, please contact us using the information provided on our contact page.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. You can contact the ICO at https://ico.org.uk or by calling 0303 123 1113.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@refinedwiseappea.world or visit our contact page.